Shipping Policy

We strive to ensure your Ayurvedic products reach you safely and on time. Please read our shipping policy carefully:

1. Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.
• During peak seasons or promotional periods, processing may take up to 5 business days.

2. Shipping Methods & Delivery Time

• We offer standard shipping across all regions.
• Estimated delivery time:
• Within India: 3–7 business days
• International Shipping: 10–15 business days (customs clearance may cause delays)
• Delivery times are estimates and may vary due to external factors beyond our control, such as courier delays or weather conditions.

3. Shipping Charges

• Shipping charges are calculated at checkout based on the weight and destination of the order.
• Free shipping may be offered on minimum order values as part of promotions.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can track your order using the courier’s tracking portal.

5. Damaged or Lost Shipments

• If your order arrives damaged, please notify us within 48 hours of delivery with photographic evidence.
• In case of a lost shipment, please contact us immediately to initiate a replacement or refund process.

6. Incorrect Shipping Information

• Please ensure that your shipping address is complete and accurate.
• We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

7. Contact for Shipping Queries

For any queries related to shipping, delivery, or tracking, our Customer Support team is available to assist you.